Vacua Help Center
Find an answer to your question quickly
Getting Started with Vacua
Create your account, discover the interface, and join your first community.
Creating and Managing a Community
How to create a server, set up channels, roles, and permissions.
Voice Channels and Video Calls
Using voice channels, DM calls, screen sharing, and audio settings.
Securing Your Vacua Account
Enable two-factor authentication, change your password, and protect your account.
Vacua+ — Frequently Asked Questions
Everything you need to know about the Vacua+ subscription, its benefits, and billing.
Managing Your Notifications
Configure notifications per server, channel, or mention so you never miss anything.
Customizing Your Profile
Change your avatar, banner, status, and display your badges.
Regional Restrictions
How regional age verification laws affect your access to Vacua, which regions are affected, and what restrictions apply.
Attachment Expiry
How we set attachment expiry, how access can extend it, and what to do before a file is deleted.
Delete or Disable Your Account
How to permanently delete or temporarily disable your Vacua account, and what happens to your data.
Request Data Deletion
How to delete your messages and other data from Vacua.
Export Your Account Data
How to request and download a complete export of your Vacua data.
Change Your Date of Birth
How to update your date of birth on Vacua by contacting our support team.
Report a Bug
How to write clear and detailed bug reports to contact Vacua support.
Copyright and Intellectual Property
How to report suspected copyright or intellectual property violations on Vacua.
Data Retention Policy
How long Vacua keeps different types of information and why.
Dispute Resolution — European DSA
How EU users covered by the Digital Services Act can exercise their rights on Vacua.
What Was Vacua Visionary?
Vacua Visionary was a limited lifetime Plutonium offering sold out in February 2026. Discover the numbered badge and what's included.
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