Company Information
Legal information about Vacua Platform AB, including our registered address and contact details.
Last updated February 13, 2026
Vacua Platform AB is a Swedish limited liability company registered with the Swedish Companies Registration Office (Bolagsverket) under the laws of Sweden.
Company Registration
Organization Number: 559537-3993
VAT ID: SE559537399301
Registered Address
Vacua Platform AB
Norra Kronans Gata 430
136 76 Brandbergen
Stockholm County, Sweden
Contact Information
Email: support@vacua.app (for account-related matters, please contact us from the email address associated with your Vacua account where possible)
Website: https://vacua.app/
Authorized Representative
Hampus Kraft, Founder & CEO
Specialized Contact Information
- General Inquiries: support@vacua.app
- Press & Media: press@vacua.app
- Privacy & Data Protection: privacy@vacua.app (primary contact for privacy and data protection questions; we have not formally appointed a Data Protection Officer under GDPR)
- Security Vulnerabilities: See our Security Bug Bounty page for disclosure guidance and contact information.
- Copyright (DMCA): dmca@vacua.app
- Trust & Safety: safety@vacua.app
- Legal Requests: legal@vacua.app
- Partnership Inquiries: partners@vacua.app
- Accessibility: accessibility@vacua.app
- Account Appeals: appeals@vacua.app
For information about how we handle legal and law-enforcement requests for user data, please see the "Law Enforcement and Legal Requests" section of our Privacy Policy.
For all account-related inquiries and support requests, we normally provide assistance only when you contact us from the email address associated with your Vacua account. This is our primary method of verifying your identity and ensuring secure communication. If you no longer have access to that email address, we may require additional verification and might not always be able to help with account changes or recovery.
Vacua will never request your password, complete payment card details, or other sensitive security credentials via email. All official Vacua emails and communications originate from email addresses ending in @vacua.app or @m.vacua.app. Please be vigilant against phishing attempts using similar-looking domains or requesting sensitive information.